Returns & Exchanges

At Medik8, we want you to be completely satisfied with your skincare journey. If for any reason you are not happy with your purchase, we offer a 30-day return policy for products in their original condition.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to start the process.

• 2.
  Prepare Your Package

  Safely pack the items in their original packaging, ensuring all safety seals are intact to qualify for a full refund.

• 3.
  Attach Shipping Label

  Download and print your prepaid return shipping label from the portal and securely affix it to the outside of your parcel.

• 4.
  Receive Your Refund

  Once our warehouse receives and inspects your return, we will process your refund to the original payment method within 5-10 business days.